'Home', 'url' => 'https://omnitelecom.co.uk/'], ['name' => 'Services', 'url' => 'https://omnitelecom.co.uk/#services'], ['name' => 'Microsoft 365 & Cloud'], ]), schemaFAQ([ ['q' => 'Which Microsoft 365 plan is right for my business?', 'a' => 'It depends on your needs. Microsoft 365 Business Basic is great for cloud-only use, Business Standard adds desktop Office apps, and Business Premium includes advanced security features. We\'ll help you choose the right plan based on your team size and requirements.'], ['q' => 'Can you migrate our existing email to Microsoft 365?', 'a' => 'Yes, we handle complete email migrations from any provider to Exchange Online. We migrate all emails, contacts, and calendar data with minimal disruption to your business. Most migrations are completed out of hours.'], ['q' => 'What is Microsoft Copilot?', 'a' => 'Microsoft Copilot is an AI assistant built into Microsoft 365 apps. It can draft emails, create presentations, summarise meetings, analyse data in Excel, generate documents, and much more. It learns from your organisation\'s data to provide contextually relevant assistance.'], ['q' => 'Can Microsoft Teams replace our phone system?', 'a' => 'Yes. With Teams Phone, you can make and receive external calls using your existing business numbers. We can port your numbers to Teams and set up call queues, auto-attendants, and voicemail. It\'s a full replacement for traditional PBX systems.'], ['q' => 'Do you provide ongoing support for Microsoft 365?', 'a' => 'Absolutely. We provide full administration, user management, security configuration, and technical support for your Microsoft 365 environment. Our UK-based support team is available to help with any issues or changes you need.'], ]), ]; require_once __DIR__ . '/../includes/header.php'; ?>

Microsoft 365 & Cloud Solutions

Microsoft 365, offered by Omni Telecom, is the all-in-one solution for modern business needs. Integrating seamlessly with Dynamics 365 and Azure to deliver a comprehensive suite of productivity, AI, and cloud capabilities.

Get Started Speak to Our Team
Office 365
Teams
Azure
Dynamics 365
Intune
Exchange
SharePoint
Copilot
Exclaimer

Our Microsoft Solutions

A complete ecosystem of cloud tools to transform how your business operates.

Microsoft 365

The complete productivity suite including Word, Excel, PowerPoint, Outlook, and Teams. Cloud-based collaboration and communication for your entire organisation.

  • Exchange Online email
  • SharePoint & OneDrive storage
  • Microsoft Teams
  • Office desktop apps

Dynamics 365

Enterprise resource planning and CRM solutions that integrate with your existing Microsoft tools. Manage sales, customer service, finance, and operations from a single platform.

  • Customer Service Enterprise
  • Sales & Marketing
  • Finance & Operations
  • Contact Center integration

Azure Cloud Infrastructure

Scalable cloud computing, storage, and networking powered by Microsoft Azure. Build, deploy, and manage applications through Microsoft's global data centres.

  • Virtual machines & containers
  • Cloud backup & recovery
  • Azure Active Directory
  • Hybrid cloud solutions

AI-Powered with Microsoft Copilot

Transform your business with real-time AI-powered tools. Microsoft Copilot integrates across the entire 365 ecosystem to enhance agent productivity, automate routine tasks, and deliver exceptional customer experiences.

Live call transcription
Sentiment analysis
AI-based suggestions
Document generation
Data analysis & insights
Meeting summaries

Omnichannel Customer Service

Omni Telecom's Microsoft 365 offering integrates seamlessly with Omnichannel for Customer Service, extending the power of Dynamics 365 Customer Service Enterprise.

The voice channel allows customer service representatives to communicate effectively through PSTN calls within Dynamics 365. Integration with Dynamics 365 Contact Center further modernises service experiences with generative AI, transforming every customer engagement channel.

This Copilot-first approach ensures that organisations can connect and engage with customers across digital messaging channels, maximising current investments and driving efficiency.

Microsoft Teams Phone

Replace your traditional phone system with Teams calling for seamless communication.

PSTN Calling

Make and receive external calls directly from Teams with business phone numbers.

Video Meetings

HD video conferencing with screen sharing, recording, and live captions.

Instant Messaging

Real-time chat with colleagues, channels for team discussions, and file sharing.

Full Integration

Seamlessly integrates with Outlook, SharePoint, and all other Microsoft 365 apps.

Microsoft 365 Secure

Your business-boosting security bundle. Watch these short videos to learn how M365 Secure protects your organisation.

Introduction to M365 Secure

An overview of the M365 Secure bundle and how it boosts your business productivity and security.

M365 Secure for MSPs

How managed service providers can leverage M365 Secure for their clients.

M365 Secure for SMBs

Discover how small and medium businesses benefit from enterprise-grade security.

Ready to Transform Your Organisation?

Speak to our team about our service offerings and how we can help make your organisation more productive with the leverage of Microsoft 365.

Contact Us

Frequently Asked Questions

It depends on your needs. Microsoft 365 Business Basic is great for cloud-only use, Business Standard adds desktop Office apps, and Business Premium includes advanced security features. We'll help you choose the right plan based on your team size and requirements.
Yes, we handle complete email migrations from any provider to Exchange Online. We migrate all emails, contacts, and calendar data with minimal disruption to your business. Most migrations are completed out of hours.
Microsoft Copilot is an AI assistant built into Microsoft 365 apps. It can draft emails, create presentations, summarise meetings, analyse data in Excel, generate documents, and much more. It learns from your organisation's data to provide contextually relevant assistance.
Yes. With Teams Phone, you can make and receive external calls using your existing business numbers. We can port your numbers to Teams and set up call queues, auto-attendants, and voicemail. It's a full replacement for traditional PBX systems.
Absolutely. We provide full administration, user management, security configuration, and technical support for your Microsoft 365 environment. Our UK-based support team is available to help with any issues or changes you need.

Related Services

IP Communications

VoIP, SIP trunking, and hosted PBX to complement your Teams setup.

Learn More

IT Support

Managed IT services to keep your cloud infrastructure running smoothly.

Learn More

Security Solutions

Protect your data with cybersecurity and compliance solutions.

Learn More